Shipping & Returns

When you place your order

Orders will be processed within 3 business days (weekends are not considered business days). Orders placed after 5 pm (EDT/EST) will begin processing the next business day.

Once shipped, your order should arrive between 3-5 business days via FedEx Ground or USPS.

Signature is required for delivery. We are only able to deliver to locations where someone can physically sign for it upon delivery. Consider shipping to your office address if you are not home during regular business hours.

For Emergencies…

Free Shipping on Amazon with your Amazon Prime Account!

Amazon Store: https://www.amazon.com/torturedsoles

Specialty Delivery Services

Additional fees maybe be applicable. Contact Us with all your details!

Priority Overnight delivery times may vary. Please contact us at info@tortured-soles.com to arrange a solution.

Return & Exchange Policy

Please contact us at info@tortured-soles.com to begin processing your return.

We can not accept returns for opened packages or used products. If you need to return an unopened package, please contact us in a timely manner.